Privacy Policy
This privacy policy describes how NOVA PRIME SERVICES ApS handles personal information when you visit our website or contact us.
This text is a template that must be reviewed and approved by the company before publication.
Data Controller
NOVA PRIME SERVICES ApS is the data controller for the personal information processed through this website. The company is registered at Ringparken 22, 1. tv, 7500 Holstebro, Denmark (CVR DK46797485). Contact: info@novaprimes.dk, +45 42 22 33 62 or +45 91 94 09 34.
Information We Collect
When you complete the contact form, we collect the information you provide yourself: name, email address, phone number, postal code, requested service, customer type, and your message. We only collect the information necessary to respond to your request.
Purpose of Processing
Your information is used solely to respond to your request and to prepare a quote for cleaning services. We do not pass your information on to third parties for marketing purposes.
Legal Basis
Processing is based on your request for a quote and the steps necessary to enter into an agreement (Art. 6(1)(b) GDPR), as well as our legitimate interest in responding to enquiries (Art. 6(1)(f)).
Retention of Information
Your information is kept for as long as is necessary to respond to your request and to fulfil any agreements. The information is subsequently deleted in accordance with applicable legislation. The exact retention period is determined by the company.
Your Rights
You have the right to access the information we hold about you, and to request correction or deletion. You may also object to processing and withdraw consent. Requests regarding your rights can be sent to the company via the contact form or by email.
Cookies
The website uses only technically necessary cookies to remember your language choice. No user statistics or marketing data are collected unless you actively consent to it.
Security
We protect your information with technical and organisational measures, including encrypted transmission over HTTPS. Access to personal information is limited to the people who need it.
Complaints
If you believe we do not process your information correctly, you may lodge a complaint with the Danish Data Protection Agency (Datatilsynet).